Last updated January 2026

Privacy Policy

How Nova Hub UK collects, uses and protects your personal data.

1. What we collect

We collect your name, Ugandan mobile number, transaction history and support correspondence. We do not require an email address to open an account.

2. How we use it

Your data is used to operate your wallet, verify payments, credit rewards, process withdrawals, prevent fraud and provide support.

3. Sharing

We share the minimum necessary information with payment providers to process deposits and payouts. We do not sell your personal data.

4. Security and retention

Access to your records is restricted at the database level so that you can only read and write your own data. Financial records are retained for as long as required by law.

5. Your rights

You may request a copy of your data or correction of inaccurate details by contacting Nova Hub UK support.